Located in North Wales - but we post nationwide!
Chasing an order?
Our production time always appears at checkout - currently approx 10-12 business days, excl weekends/bank hols. Please allow us this time to complete your bespoke order.
How long does delivery take?
We will use either Royal Mail or Hermes depending on the size/contents of parcel. Their leadtime can be between 2-4 days just depending on your locality.
I haven't received an order confirmation email?
Everyone receives an order confirmation email, as long as your email address was inputted correctly - please check your junk/spam mail.
Will I receive a dispatch email?
Yes all website orders receive a dispatch email
I have sent an enquiry and not yet received a reply?
Our business days are Monday - Friday. We will endevour to reply asap during this time.
I dont have a paypal account, can I pay by card?
We use the paypal payment system however you do NOT need to have a paypal account. Just select 'pay as guest' option, which is located next to the log-in option for paypal users. This will allow you to pay by card instead.